amoicuci Privacy Policy

1. Definitions and Scope of Privacy Policy

This Privacy Policy ("Policy") is an official document issued by amoicuci ("Platform", "we", "us") to inform users ("you", "user", "member") about the practices for collecting, using, disclosing and protecting personal information in connection with the use of the amoicuci platform at amoicuci.onl.

This Policy applies to all individuals who access or use amoicuci's services, including account registration, deposits and withdrawals, games, sports betting, and communications with our customer support team.

Key Definitions

In this document, the following terms carry the meanings stated:

• Personal Information — Any data that can identify an individual directly or indirectly, including name, identity card number (MyKad), mobile phone number, email address and financial details.
• Data Processing — Any operation carried out on personal information, including collection, storage, modification, retrieval, use and deletion.
• Third Party — Any individual or entity other than the user and amoicuci, including payment service providers and technical partners.
• Cookies — Small text files stored by your web browser when you visit our website.

2. Personal Information We Collect

amoicuci collects various types of information to enable us to provide services that are safe, orderly and compliant with international licensing requirements. We only collect information that is genuinely needed for specific purposes.

Information You Provide Directly

• Full name as stated on your MyKad
• Identity card number (MyKad) or passport number for identity verification purposes
• Date of birth — to verify that you are aged 21 and above
• A valid and active email address
• A mobile phone number registered in Malaysia
• E-wallet account information (Touch 'n Go eWallet, DuitNow, Boost, ShopeePay) and online banking accounts (FPX) for deposits and withdrawals
• Cryptocurrency wallet addresses (USDT, BTC, ETH) if you use crypto payment methods
• Information you share when contacting our customer support team

Information Collected Automatically

When you use the amoicuci platform, some technical information is collected automatically through our systems:

• IP address and general geographic location of your device
• Web browser type and operating system used
• Pages visited, session duration and navigation patterns on the platform
• Game information including bets, winnings and activity history in your account
• Cookie data and similar tracking technologies
• Error logs and technical diagnostic data

Information From External Sources

In certain circumstances, we may receive information about you from legitimate third parties, such as approved identity verification service providers, or through financial security screening processes required by our international licensing.

3. Purpose of Data Collection and Use

The personal information we collect is used solely for legitimate purposes related to the operation of the amoicuci platform. We do not use your data for any purpose outside the scope stated below.

Account Management and Services

• Processing new account registrations and verifying user identity
• Managing deposits, withdrawals and financial transactions
• Processing and resolving any disputes or complaints submitted
• Sending important notifications related to your account via email or SMS
• Providing effective 24/7 customer support

Legal Compliance and Risk Control

• Meeting the Know Your Customer (KYC) procedure requirements set by international licensing bodies
• Detecting and preventing fraud, money laundering and suspicious activity
• Verifying age eligibility — this platform is only for users aged 21 and above
• Complying with audit and inspection requirements from licensing authorities

Platform Improvement

• Analysing usage patterns to improve the user experience
• Identifying and fixing technical issues on the platform
• Developing new features based on user needs
• Personalising relevant content and promotional offers (with your consent)

4. Information Sharing and Disclosure

amoicuci respects your privacy and does not sell your personal information to any third party for commercial purposes. However, there are limited circumstances in which your information may be shared:

Trusted Service Providers

We work with third-party service providers acting on our instructions for specific purposes, including payment processing via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and crypto networks (USDT, BTC, ETH), as well as technology infrastructure providers. All such providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your personal information when required by law, court order, or direction from a legitimate authority, including in the context of financial crime investigations or illegal activity.

Platform Integrity Protection

In cases where there is a serious threat to platform security or the safety of other users, we reserve the right to disclose relevant information to the relevant authorities or security professionals involved.

5. Data Security and Protection

Protecting users' personal information is a primary responsibility of amoicuci. We continuously invest in robust security infrastructure to ensure your data remains safe.

Technical Security Measures

• 256-bit SSL (Secure Socket Layer) encryption for all communications between your device and our servers
• Passwords are stored using a one-way hashing algorithm that cannot be decrypted
• Two-factor authentication (2FA) is available for additional account protection
• 24/7 network monitoring to detect unauthorised access attempts
• Sensitive data is isolated in a secure, segregated server environment

Internal Access Controls

Access to user personal information within amoicuci is restricted on a need-to-know basis. Staff with access to user data are subject to mandatory privacy training and legally binding confidentiality agreements.

Limitation of Liability

While we take all reasonable precautions, no security system is perfect. We encourage users to play their part in protecting their accounts — including using strong passwords, not sharing login credentials, and reporting any suspicious activity to our customer support team promptly.

6. Your Rights as a User

As an amoicuci user, you have certain rights regarding your personal information. amoicuci is committed to facilitating the exercise of these rights within a reasonable timeframe.

Right of Access and Review

You have the right to request a copy of the personal information we hold about you. This request can be submitted through our customer support channels, and we will fulfil it within the timeframe set by our operational requirements, subject to verification of your identity.

Right to Rectification

If any personal information we hold is inaccurate or outdated, you have the right to request that it be corrected or updated. You can update basic information such as your mobile number and email address directly through your account settings.

Right to Erasure

In certain circumstances, you may request the deletion of your personal information from our systems. However, please note that we may be required to retain certain records for periods specified by international licensing requirements and anti-money laundering legislation.

Right to Object to Processing

You have the right to object to the processing of your personal information for direct marketing purposes at any time. Once you raise such an objection, we will stop using your data for that purpose.

7. Cookie Policy and Tracking Technologies

amoicuci uses cookies and similar tracking technologies to improve the user experience on our platform. This section explains the types of cookies we use and how you can manage them.

Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Store user settings such as preferred language and display preferences to make return visits more convenient.
• Analytics Cookies: Collect information about how users interact with our platform to help us understand usage patterns and improve our services.

Managing Cookie Settings

You can control and delete cookies through your web browser settings. Please refer to the documentation for your browser (Chrome, Firefox, Safari, Edge) for detailed guidance. Please note that disabling certain cookies may affect the full functionality of the amoicuci platform.

8. Data Retention Period

amoicuci retains your personal information for as long as necessary for the purposes stated in this policy, or as required by international licensing requirements and applicable legislation.

Financial transaction records and account information related to KYC compliance are retained for periods specified by licensing body requirements and anti-money laundering regulations. After your account is closed, certain information may still be retained for those periods before being permanently deleted from our systems.

Analytics data collected for platform improvement purposes is typically kept in anonymised form and deleted or anonymised within a shorter period.

9. Amendments and Updates to the Privacy Policy

amoicuci reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our services, legal requirements or current industry practices.

Any significant amendments will be communicated to users via a notification on the platform or through the email address registered to your account. The date of the most recent amendment will always appear at the top of this document.

Continued use of the amoicuci platform after the stated amendment date will be taken as your acceptance of the amended policy. We encourage you to review this policy periodically.

10. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal information, the amoicuci team is ready to assist you.

Our customer support is available 24/7 through two main channels — live chat accessible directly on our platform, and email at [email protected]. We communicate in Malay and English.

For formal requests relating to privacy rights such as data access, correction or deletion, please clearly state the type of request and include your account number to speed up the identity verification process.